Shipping Coverage
Nuvelloia is operated by Dalian Jialiansheng Network Technology Co., Ltd.. This page applies to customers who visit or purchase through Nuvelloia.com. For support, contact service@nuvelloia.com. Available destinations are shown at checkout. The default delivery setup includes a United States and Canada zone and an other regions zone where service is available.
Processing Time
Orders are reviewed after payment confirmation. Processing may be affected by order volume, fraud review, holidays, product availability, address issues, carrier operations, or product protection requirements for fragile decor pieces. If we need more information, we may contact the checkout email before shipping.
Shipping Rates
Fast shipping is $5.99 for eligible orders from $0.00 to $44.99. Free shipping is available for eligible orders of $45.00 and above. Shipping options, estimates, and eligibility are shown at checkout before payment.
Tracking And Delivery
Tracking information is usually provided by email or through the order status page after processing and a carrier update is available. A shipping label may be created before the carrier's first scan, so tracking can take time to show movement.
Delivery Delays
Weather, customs, incorrect address information, holidays, carrier volume, regional restrictions, and service interruptions can delay delivery. We will help review available tracking information, but final carrier timing may vary by destination.
Incorrect Address Or Failed Delivery
Customers are responsible for entering accurate checkout information. If an address is incorrect, contact service@nuvelloia.com quickly with your order number and corrected details. Once a package has shipped, address changes may not be possible and additional costs may apply where permitted.